Privacy Policy — FB Ajee User Data Protection & Privacy

Introduction to the Privacy Policy

Fb ajee is a trusted online betting platform in Bangladesh. We believe the best way to earn a member's trust is to respect and protect their information. This Privacy Policy explains what data fb ajee collects, why we collect it, and how it is managed.

By using fb ajee's website, app, or any of our services, you agree to this Privacy Policy. This policy applies jointly with our Terms & Conditions and is to be read alongside it.

For any questions, feel free to email us directly at support@fbajee-bangla.com. Our privacy team is ready to assist you in Bengali.

What Information We Collect

Fb ajee only collects information that is strictly necessary. We do not request unnecessary or excessive data. A detailed breakdown of the information collected is provided below:

Beyond the information provided at registration, fb ajee analyzes usage patterns to improve our services. This analysis is conducted entirely anonymously — never for the purpose of identifying any individual.

How Your Data Is Used

Fb ajee uses collected data solely for defined purposes. We never misuse data or use it for any purpose other than what you have consented to.

• Account Management: To facilitate registration, login, password recovery, and account security.
• Payment Processing: To confirm deposits and process withdrawal requests correctly.
• Identity Verification: To verify age and identity, and to prevent underage access and fraudulent accounts.
• Customer Support: To properly address your complaints or queries.
• Service Improvement: To analyze user experience and improve the platform.
• Legal Compliance: To meet the requirements of applicable laws and regulatory authorities.
• Fraud Prevention: To detect suspicious activity and keep members' accounts secure.
• Promotional Communications: To send offers and updates only to members who have given their consent.

Cookie Policy

Fb ajee's website uses cookies. Cookies are small text files stored in your browser that help improve the functionality of the website.

We use the following types of cookies:

• Essential Cookies: These cookies are essential for maintaining login sessions and ensuring security. They cannot be disabled.
• Functional Cookies: Used to remember your preferred language, theme, or settings.
• Analytics Cookies: Used to understand which pages users spend the most time on. All data remains anonymous.
• Security Cookies: Used to detect fraudulent login attempts and suspicious activity.

You can delete or disable cookies at any time through your browser settings. However, disabling certain essential cookies may cause some website features to not function properly.

Data Sharing & Disclosure Policy

Fb ajee never sells your data to advertisers, data brokers, or any third-party companies. However, limited information may be shared in certain specific circumstances:

1. Payment Service Providers: Necessary information is shared with Mobile Pay, Nagad, or other payment gateways to process transactions. These third parties are also bound by strict privacy policies.
2. Legal Obligations: Information may be disclosed in response to a court order, government directive, or lawful request from a law enforcement authority.
3. Fraud Prevention: Limited data may be shared with industry security networks to prevent fraudulent activity across multiple platforms.
4. Technology Service Providers: Limited data is shared with contracted technology partners for hosting, analytics, or security services. They are also bound to uphold our privacy standards.

Data Protection Methods

Fb ajee follows the highest industry standards to keep your data safe. Our security framework operates on the following levels:

• SSL/TLS Encryption: All data transmission on the website is encrypted.
• AES-256 Database Encryption: All stored data is secured with the highest standard of encryption.
• Two-Factor Authentication (2FA): Members can enable 2FA on their account.
• Firewall & DDoS Protection: Servers are protected against external attacks.
• Regular Security Audits: A third-party team of experts regularly audits our systems.
• Staff Training: All staff are specially trained in customer data handling.
• Data Minimization: No data is collected or retained beyond what is necessary.

In the event of a security breach, fb ajee will notify affected members by email within 72 hours and assist them in taking the necessary protective measures.

How Long Your Data Is Retained

Fb ajee does not retain data longer than necessary. Retention periods depend on the type and purpose of the data:

• Active Account Data: Retained for the duration of the active account.
• Transaction Records: Up to 5 years maximum, as required by financial regulatory rules.
• Login Logs & Security Data: Up to 1 year.
• Customer Support Conversations: Up to 2 years.
• Data for Closed Accounts: Up to 3 years following legal closure.
• Cookie Data: Session cookies are deleted when the browser is closed; persistent cookies last a maximum of 1 year.

Once the retention period expires, data is securely deleted or anonymized so that you can no longer be personally identified in any way.

Your Data Rights

Every fb ajee member has full control over their own data. You may exercise the following rights at any time:

1. Right to Access: You may request to know what information we hold about you.
2. Right to Rectification: You may request corrections to any inaccurate or outdated information.
3. Right to Erasure: You may request that your data be deleted under certain circumstances.
4. Right to Restrict Processing: You may request that your data not be used for specific activities.
5. Data Portability: You may request a copy of your data in a machine-readable format.
6. Marketing Opt-Out: You always have the right to opt out of promotional communications.

Child & Minor Protection

Fb ajee services are strictly for adults aged 18 and above. We do not knowingly collect or process personal information from minors.

Age is verified at the point of registration. If a person under 18 manages to create an account and this comes to our attention, the account will be closed immediately and any collected data will be deleted.

If you believe your child has created an account on our platform, please contact us immediately at support@fbajee-bangla.com.

Changes to the Privacy Policy

Fb ajee may review and update this Privacy Policy from time to time. When changes are made, the following process will be followed:

• The date of the latest update will always be shown at the top of this page.
• You will be notified at your registered email address for any significant changes.
• Continued use of our services after any changes will be considered acceptance of the updated policy.

If you object to any changes, you may request account closure and we will arrange to return any remaining balance accordingly.

Contact & Complaints

For any questions, complaints, or requests regarding this Privacy Policy, please reach out to us through the following:

• Email: support@fbajee-bangla.com
• Live Chat: Chat icon at the bottom-right corner of the website
• Support Hours: Daily 6:00 AM – 2:00 AM (Bangladesh Standard Time)

For privacy-related requests, please include "Privacy Request" in the subject line of your email. We aim to respond within 30 days, though urgent matters are typically handled within 48 hours.